Privacy

Privacy policy

Last updated: July 2026

What we collect

Account details (name, email), the entries and photos you upload, and basic usage information needed to provide the service.

How we use it

Solely to deliver MemoraHouse: to power your book, send weekly reminders, process payment, and print and deliver your finished keepsake.

Your content is private

Your photos and writing are visible only to you and the team members necessary to fulfil printing and support. We never share, sell, or use your content for marketing.

Storage & security

Your data is stored on encrypted, GDPR-compliant infrastructure within the UK / EU. Photos are stored at original quality for printing.

Your rights

You can access, export, or delete your data at any time. Email info@memorahouse.co.uk and we'll respond within 30 days.

Cookies

We use a small number of essential cookies to keep you logged in and to measure aggregate site performance. No third-party advertising trackers.

Contact

Questions? Email info@memorahouse.co.uk.